I’ve mentioned previously about my Clarks shoe yang baru tiga bulan pakai dah rabak here. So, what I did was to go back to the shop and showed them the koyakness, and to my surprised they said that they willing to take back the shoe, doing some mending or worst, just replace them with a new one.
And later after 3 months, I got phone call from them saying that they’ll, ump.. replace me a new shoe. YEAY!
The new shoe:
What an awesome customer services they have!